Skip to content
Live it Up

Live it Up Reviews

letsliveitup.com
What is your customer experience with Live it Up?

Live it Up Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Live it Up has a 2.0 star rating from 10 reviews; consumers are mostly dissatisfied and report recalls, illness, and repeated refund requests.

Key Takeaways for Future Customers

  • Live it Up reviews show frequent subscription and billing issues; check charges carefully.
  • Many customers seek refunds after a recall; plan for delayed resolution.
  • Some users note decent taste and lower cost compared with competitors despite mixed price comments.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unresponsive customer service and no phone contact.
  • Charges for unwanted shipments, auto-ship or membership billing problems, and refund denials.
  • Health issues after recalled product and difficulty obtaining reimbursements.

Positive Feedback

Some reviewers mention the product tastes okay and is half the cost of many alternatives.

View full overview ›

Media from reviews

Live it Up - Did not order this product
Live it Up - They owe me a refundLive it Up - Unresponsive, customer service, unable to cancelLive it Up - Unresponsive, customer service, unable to cancel - Image 2Live it Up - Unresponsive, customer service, unable to cancel - Image 3Live it Up - Let me know when you get this and
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
number subscription order phone number phone refund customer service address email
Filter review
Sort by
Anonymous
map-marker Nashville, Tennessee

I canceled because I got salmonella

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Product canceled for safety; credit issued but extra units sent.
  • - Customer cannot reach the company; $84 charged; seeks return and shipping refund.

I canceled this product months ago because I got salmonella. They did end up crediting me but then they actually sent me more product!

I cannot get a hold of them at all and they charge my credit card $84.

I need to return this product and I also need to get money back for shipping the product back because I did not order this if I do not hear back from them I will go on every social media platform. I am super pissed.

User's recommendation: don't try this product

View full review
Anonymous
map-marker Orlando, Florida

Did not order this product

Live it Up - Did not order this product

Did not order this package delivered in my home.please send return label from unopened package.there a salmonella recall on this product,please send return label

User's recommendation: Misleading

View full review
Tori S Ebc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Florence, South Carolina

Sent out greens that were recalled; THEY MADE ME sick with intense abdominal cramping and diarrhea. I tried to get refund they refused! Fraudulent company

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Greens were recalled and they sent them to me anyway. They made me terribly sick.

They would not provide a refund and then did not acknowledge my subscription cancellation and sent me another box of greens!

No way to talk to the company and no return address! Fraudulent.

Loss:
$150
Cons:
  • Salmonella
  • Diarrhea
  • Causes severe abdominal pain and cramping

Preferred solution: Full refund

User's recommendation: do not buy!!!!!!!!!!!

View full review
Wendy K Pcb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Loveland, Colorado

Charges for products you don’t receive

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Cancelled subscription but charged again; no phone or email response; refund not received, bank claim filed, may report to BBB, not recommended.

I thought I canceled my subscription because I never received my first order. Of course, they charged me again.

I would not be writing this review if they had a number to call or responded to my email inquiries. I ended up filing a claim with my bank to stop paying them.

If I’m not refunded and it happens again, my next stop is the BBB. I would not recommend doing business with this company.

User's recommendation: Think twice before you order from this company

View full review
Linda F Zxt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Elmhurst, Illinois

They owe me a refund

AI Highlights
  • - A January recall affected Live It Up Wild Cherry super green powder.
  • - I submitted required photos and forms and got a rote response and recall notice.
Live it Up - They owe me a refund

In January, Live It Up had a recall on their Wild Cherry super green powder. I had four bags (because of their poor timing on deliveries), took the required photos, filled out the forms, got a rote response, and haven't heard a thing since—except to send me another recall notice! Four bags is $160.

User's recommendation: Live It Up doesn’t even have a customer service phone number. Don’t buy from them.

View full review
Anonymous
map-marker Lancaster, Pennsylvania

Charged for subscription that I didn't approve and NO CONTACT NUMBER to actually talk to anyone

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After the product they sent me was recalled, and the product was not put on hold, 5 months later, I randomly get charged for it and sent products I didn't approve. Meanwhile, there is no actual number to talk to anyone, and I have not received a response to any of the 3 emails I have sent after more than 5 days!

View full review
Dina M Oxk

They are impossible to contact, and they do not resolve customer issues. Their refund policy means you pay twice for the product.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I didnt like the product I ordered. When I went to return my product, I had to pay shipping and a restocking fee.

Loss:
$45
Cons:
  • Cannot be contacted and they will not refund your money

Preferred solution: Full refund

User's recommendation: Do not purchase from this company.

View full review
Anonymous
map-marker Henrietta, Texas

I would like to cancel my membership and there is no contatct number listed on the website. Makes me wonder about this product. I would like to cancel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

This product may be okay but I want to opt out and I can't find a way to do that. There is no phone number listed.

Considering the current outbread of cyclosporiasis I have chosen not to drink this kind of product. I want to cancel my subscription immediately...

User's recommendation: Don't start this product

View full review
Rae Aye
map-marker Connelly Springs, North Carolina

Profit is ok.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Trying to cancel a recurring subscription and website is impossible to accomplish this. No way to contact a person and company obviously wont let you cancel, regardless of what their website says.

Worst company to deal with. STAY FAR AWAY UNLESS YOU WANT ENDLESS FRUSTRATION!!

User's recommendation: Stay away

View full review
Anonymous
map-marker San Antonio, Texas

No refund for recalled order and another order charged out of the vlue

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

After Live It Up had to recall their product last year, I never received a refund and was promised replacement. Several months later and many emails, I get charged for an order and still have not received my initial refund. Do not buy!!!

User's recommendation: Do Not Buy

View full review
Anonymous
map-marker Crowley, Texas

Cancellation

I had filed for cancellation over 3 months ago and yall still charged me and sent an email saying my order is on the way . Im not understanding how I was charged and sent more product

View full review
Anonymous
map-marker Los Angeles, California

Unresponsive, customer service, unable to cancel

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - They don't respond and can't be reached.
  • - I tried to cancel several times; many recalled packages are involved.
  • - About $400 of product is unusable.
Live it Up - Unresponsive, customer service, unable to cancel
Live it Up - Unresponsive, customer service, unable to cancel - Image 2
Live it Up - Unresponsive, customer service, unable to cancel - Image 3

Theres no way to reach them. They dont respond, even with a salmonella outbreak and recall.

Ive tried to cancel more than once.

I have multiple packages that are part of the recall. Were talking about $400 worth of Bad/unusable product.

User's recommendation: Don’t trust this company

View full review
1 comment
Guest

We’re truly sorry to hear this has been your experience. We understand how concerning and frustrating this situation has been, especially when it involves a recall.

We absolutely want to help resolve this.

Because this is a public platform and we don’t have access to your account details here, we encourage you to please reach out to our support team at support@***.com and use Guest-709**** as your email subject so we can review your case and assist you promptly. We’re committed to working through recall-related concerns and making sure customers receive the support they need.

Resolved
Leroy J Zgr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: They don't respond to emails

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - They automatically sign you up for a monthly subscription.
  • - I've requested a 30-day satisfaction refund and haven't heard back.

I purchased the golden hour sleep product. They automatically sign you up for a monthly subscription.

It doesn't make sense because you're still trying the product out, which is not working for me. I've already requested my 30-day satisfaction refund and haven't received a response.

Loss:
$83

Preferred solution: Full refund

User's recommendation: Do not shop here if you do make sure they don't sign you up for a automatic subscription

View full review
Roxanne C Onk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No Reimbursement after six months

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Live It Up Superfoods recalled product in Sept 2025 and asked for photos and recall numbers.
  • - No updates; no reimbursement for two packages; processing.
Updated by user Apr 16, 2026

I STILL have not received a reimbursement nor have they notified me of the status.

Original review Apr 01, 2026

Live It Up Superfoods recalled their product. They asked for a photo of the packages and the numbers that were being recalled.

That order was from Sept 2025. They have not starting selling the product again, or reimbursed me for the two packages as promised. No word, nothing. They have no phone number, and the email they will send you about it, just says they're processing and will get back.

Nothing in months. Pissed!D

User's recommendation: Live It Up Superfoods Not living up to promises

View full review
1 comment
Guest

Hi Roxanne, I'll be happy to look into this for you. Can you please share your email, and someone from the team will get back to you ASAP. Thank you!

Rachael S Lsf
map-marker Omaha, Nebraska

Let me know when you get this and

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Live it Up - Let me know when you get this and

Can you guys please change my address so I can get it to the correct address please?1148 Forest Ave

Apt 1414

Clive AI 50325

User's recommendation: I hope I be a great customer

View full review
2 comments
Guest

Hey Rachael! We're so sorry to hear about your experience.

We'd love to help you with this. Please send us a message here by going to our website, letsliveitup.com > Help Center.

Thank you! - Live it Up CS

Guest

Hey Rachael! We're so sorry to hear about your experience.

We'd love to help you with this. Please send us a message here by going to our website, letsliveitup.com > Help Center.

Thank you! - Live it Up CS

View more comments (1)
Suzanne W Pwr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Grand Rapids, Michigan

Product recall

AI Highlights
  • - Refund ASAP for two 9.49 oz Live it up bags; Visa ending 6555.
  • - Product recalled for safety; contact 215-565-****.

Please refund me asap for both bags (9.49 ounce) of Live it up that I purchased from you with a Visa ending in 6555. It has come to my attention that this product was recalled for safety reasons.

I dont want to take any of this ever again, and it should not be on me to justify why I am asking for a refund. I can be reached at 215 565-****. Its also upsetting that I have to waste time sending you an email.

I should be offered a customer service phone number to speak with someone. My shipping address is:

Suzanne Ward

2052 Tall Pines Drive SE

Grand Rapids MI 49546

User's recommendation: Do not buy this product as there is no customer service phone contact option

View full review
1 comment
Guest

Hello Suzanne! We're so sorry for the delay.

Someone from our team will be reaching out to you shortly.

Thank you for your patience and understanding. - The Team @ Live it Up

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article